Privacy Policy

This Privacy Policy (the "Privacy Policy" or "Policy") describes the types of information Playhouse Media LLC and its affiliates ("Playhouse Media," "we," "our," or "us") collect and process from and about you.

Except as described in this Privacy Policy, the Policy applies to any and all websites, mobile applications, and any other electronic and/or digital products and/or other services that are made available by Playhouse Media LLC and that link to this Policy, and our offline services (collectively, the "Services").

By using the Services, you are agreeing to the practices described in this Policy. If you do not agree to the practices described in this Policy, please do not access or use the Services.

Undefined capitalized terms used herein shall have the meaning set forth in the Playhouse Media LLC Terms of Service.

1. Information We Collect

When you access or otherwise use our Services, we may collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services.

Information you provide directly to us.

We may collect information directly from you. For example, you may provide us with information when you use the Services, communicate with us, register for an account, subscribe to newsletters, or participate in a promotion. Information you provide directly to us may include, but is not limited to:

• Email address;
• User name;
• Payment information (e.g. through our payment processing vendors);
• Your User Content (as defined in the Terms of Service), such as chat communications, posted images, and shared Characters; and
• Contents of communications with us.

You are not required to provide us with such information, but certain features of the Services may not be accessible or available absent the provision of the requested information.

Information we collect automatically.

We and our third-party vendors, which include ad networks and analytics companies such as Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Services. We may collect and analyze information including but not limited to:

• Browser type;
• ISP or operating system;
• Domain name;
• Access time;
• Referring or exit pages;
• Page views;
• IP address;
• Unique device identifiers (e.g. IDFA or Android ID);
• Version of our Services you're using; and
• The type of device that you use.

We may also track when and how frequently you access or use the Services, including how you engage with or navigate our site or mobile application. We may use this information for analytics, to evaluate the success of any advertising campaigns, and as otherwise described in this Policy.

We and our third-party vendors may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Services.

Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Services. For more information, see allaboutcookies.org.

When you use the Services, we may collect general location information (such as general location inferred from an IP address).

Information we collect from other sources.

We may also collect information about you from other parties, such as when you are referred to us by another user. We may also receive information about you from third party social platforms, such as Facebook or Instagram, when you interact with our social media profiles.

We may also collect information when you connect to your account using an account maintained by a third party, such as a social media account ("Third-Party Account"). When you connect to us through a Third-Party Account like Facebook or Google, we receive information from that third party identifying your account. Connecting your account to a Third-Party Account is completely optional. You can revoke permission by logging into the Third-Party Account and disconnecting Playhouse Media from there.

2. How We Use the Information We Collect

We may use your information for any of the following purposes:

• Provide and administer the Services;
• Personalize the Services;
• Communicate with you, including to inform you about features or aspects of the Services we believe might be of interest to you;
• Engage in other communications with you, such as to respond to your inquiries, comments, feedback, or questions;
• Analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models;
• Develop new programs and services;
• Detect and prevent fraud, criminal activity, or misuses of our Service;
• Comply with legal obligations and legal process; and
• Carry out any other purpose for which the information was collected.

We may combine information that we collect from you through the Services with information that we obtain from other sources. We may also aggregate and/or de-identify information collected through the Services. We may use and disclose de-identified or aggregated data for any purpose.

3. When We Disclose the Information We Collect

Affiliates

We may disclose information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Playhouse Media LLC.

Vendors

We may disclose your information to employees, consultants, and other vendors who need access to such information to carry out work or perform services on our behalf.

Safety and Protection of Playhouse Media and Others

We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to protect or defend Playhouse Media LLC or other parties, and/or protect the rights, property or personal safety of Playhouse Media LLC, our agents and affiliates, our employees, users and/or the public.

Advertising and Analytics

Though we do not engage in advertising as of the date of this Policy, we may in the future disclose or make available some of your information with advertising and analytics partners to serve advertisements on our behalf across the internet and to provide analytics services.

Legal Requirements

We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to comply with any law enforcement, legal, or regulatory process.

Business Transfers

We may disclose certain information in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your User Content

Certain actions you take may be visible to other users of the Services or result in content that is made available to other users of the Services.

Other Disclosures with Consent or at Your Direction

We may disclose your information to nonaffiliated third parties based on your consent to do so.

4. Online Analytics and Tailored Advertising

Analytics

We may use third-party web analytics services on the Services, such as those of Google Analytics. To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Tailored Advertising

Though we do not engage in advertising as of the date of this Policy, we may in the future allow third-party advertising networks to place cookies or other tracking technologies on your device to collect information about your use of the Services.

If you are interested in more information about tailored advertising and how you can generally control cookies, you may visit the NAI Consumer Opt-Out Link, the DAA Consumer Opt-Out Link, and/or the European Interactive Digital Advertising Alliance.

5. Your Choices

Profile information

You may deactivate your account through your account profile page. You may also verify, correct, update, or delete certain of your information through your account profile page.

Marketing communications

You can unsubscribe from marketing emails by following the directions in those emails.

Rights to information about you

Your local law may provide you certain rights with respect to your information. Depending on your jurisdiction, you may request that we:

• Provide you with information about the categories of personal information we collect or disclose about you;
• Provide access to and/or a copy of certain information we hold about you;
• Prevent the processing of your information for direct-marketing purposes;
• Update information which is out of date or incorrect;
• Delete certain information that we are holding about you;
• Restrict the way that we process and disclose certain information about you;
• Transfer your information to a third-party provider of services;
• Opt you out of the processing of your personal information for purposes of profiling; and
• Revoke your consent for the processing of your information.

If you would like information regarding your rights under applicable law or would like to exercise any of them, contact us at support@playhousemedia.io.

6. Regional Privacy Disclosures

Residents of the European Economic Area and United Kingdom

Playhouse Media LLC is considered the "data controller" of the "personal data" we handle under this Policy. Our legal grounds for processing include:

• Contractual Commitments: We may process personal data to honor our contractual commitments to you.
• With Your Consent: Where required by law, we process personal data on the basis of your consent.
• Legitimate Interests: We may process personal data that furthers our legitimate business interests.
• Legal Compliance: We process personal data to comply with our legal obligations.

Residents of Nevada

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to unaffiliated parties. Contact us at support@playhousemedia.io with the subject line "Nevada Do Not Sell Request."

Residents of California

Under the California Consumer Privacy Act ("CCPA"), we collect and disclose the categories of personal information described in Section 1 for business or commercial purposes. We do not knowingly "sell" or "share" the personal information of children under 16. We do not respond to browser-initiated Do Not Track signals.

7. Children's Privacy

The Services are not designed for minors under 18, and our Terms of Service prohibit use by anyone under 18. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by COPPA.

8. Security

Playhouse Media LLC implements technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free.

9. Data Retention

We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it.

10. Consent to Transfer

Our services are global and your information may be stored and processed in the United States and other countries outside the United States that may have data protection laws that differ from the laws in your country. By using the Services, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries.

11. Links to Third Party Websites

The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. We urge you to read the privacy and security policies of these third parties before providing information to them.

12. Changes to this Policy

We may change this Policy to reflect changes in the law, our information practices or the features of the Services. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Policy.

13. Contact Us

If you have any questions about our Privacy Policy or information practices, please contact us at support@playhousemedia.io. Or write to us at:

Playhouse Media LLC
8 The Green STE A
Kent County
Dover, DE, 19901,
United States